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Good relationships are good for business. Building a relationship with a vendor takes time. It’s not uncommon for a buyer to work with the same rep for many years. They become friends, share stories and have a routine. That’s all good, right? Turns out the answer may be “not so much”.

 

Would a vendor take advantage of a friendly relationship? Probably not, but when was the last time you actually reviewed a vendor’s performance? Is your vendor still bringing good value? Are you challenging the status quo?


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Previously in this series I wrote that the principles of agile software development are more important than the development process (see Agile Software Development: It’s not a process). Consequently there isn’t just one correct way to do software development – the approach must be based on a careful examination of the needs of each project.


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