Proof of Delivery

The TECSYS eTrac Proof of Delivery application is a powerful event tracking and delivery management system.

It allows you to offer your customers real-time, online traceability of shipments similar to the functionality offered by major international parcel services.

When combined with TECSYS WMS for IBM® System i™, it extends the Load Building and Shipping functionality inherent in the WMS and allows for end-to-end visibility of all phases of the shipment through a browser-based portal.

With the further addition of TECSYS TMS, the browser-based visibility tool allows anyone in the organization immediate access to the transit and delivery status of parts, documents and equipment.

TECSYS eTrac Proof of Delivery leverages the iTopia® browser-based reporting and visibility tool and mobile handheld technology to close the loop in the order delivery lifecycle.

Business Benefits

• Increased employee accountability for package handling
• Dramatic reduction in claims for lost freight
• Better efficiency in Customer Support via real-time, single-click status inquiries
• Internal tracking and accountability for returns and important internal deliveries
• Tracking and visibility of all packages shipped from and to the organization through the iTopia® browser-based user interface
• Internal mail and moves, visible to everyone within the organization
• Online event tracking for customers and CSRs
• Time savings through electronic event tracking and signature capture
• Time savings through web-based inquiry versus manual paper lookup
• Reduction in data entry errors from manual entry

Key Capabilities

• Windows CE real-time handheld event and data capture
• Bar-code scanning and electronic signature capture
• Event level tracking and signature for "Chain of Signature" level security
• Global visibility of all shipment events from Order Entry to Delivery
• Secure drop box delivery options when a signature is not available
• Existing integration with Caterpillar DBS (Dealer Business System)
• Existing integration with online SR Tag pickup request system
• End-to-end real-time shipment tracking and visibility
• Handheld based pickup and document generation
• Automated Alert system for email notification of deliveries or exceptions