Proof of Delivery

The TECSYS Package Tracking Management (PTM) application is a powerful event tracking and delivery management system.

It allows you to offer your customers real-time, online traceability of shipments similar to the functionality offered by major international parcel services.

When combined with TECSYS WMS for Cat Dealers, it extends the Load Building and Shipping functionality inherent in the WMS and allows for end-to-end visibility of all phases of the shipment through a browser-based portal.

With the further addition of TECSYS TMS, the browser-based visibility tool allows anyone in the organization immediate access to the transit and delivery status of parts, documents and equipment.

TECSYS Package Tracking Management (PTM) leverages the iTopia® browser-based reporting and visibility tool and mobile handheld technology to close the loop in the order delivery lifecycle.

Business Benefits

• Increased employee accountability for package handling
• Dramatic reduction in claims for lost freight
• Better efficiency in Customer Support via real-time, single-click status inquiries
• Internal tracking and accountability for returns and important internal deliveries
• Tracking and visibility of all packages shipped from and to the organization through the iTopia® browser-based user interface
• Internal mail and moves, visible to everyone within the organization
• Online event tracking for customers and CSRs
• Time savings through electronic event tracking and signature capture
• Time savings through web-based inquiry versus manual paper lookup
• Reduction in data entry errors from manual entry

Key Capabilities

• Windows CE real-time handheld event and data capture
• Bar-code scanning and electronic signature capture
• Event level tracking and signature for "Chain of Signature" level security
• Global visibility of all shipment events from Order Entry to Delivery
• Secure drop box delivery options when a signature is not available
• Existing integration with Cat DBS (Dealer Business System)
• Existing integration with online SR Tag pickup request system
• End-to-end real-time shipment tracking and visibility
• Handheld based pickup and document generation
• Automated Alert system for email notification of deliveries or exceptions