Whether you are self-distributing, consolidating services or outsourcing your healthcare logistics, you too, can use logistics as a strategic tool to build a world-class courier operation. Using insights from logistics experts of top healthcare performers like Mercy and Intermountain, we've put together some helpful resources and tools that will provide you with new insights, fresh ideas, and help answer your questions, no matter what stage you're at in your journey.

Media Resources


Hidden Costs of Healthcare Logistics

  • Did you know that 1 out of every 7 health system dollars is spent on logistics?
  • Thankfully, many of those costs can be avoided. This infographic shows how healthcare logistics are being mis-managed, and what top-performing health systems are doing about it.
  •  Download Infographic

White Paper

Hidden Costs of Logistics in Healthcare

  • This paper examines the current state of healthcare logistics, the challenges and risks, and the benefits that can be derived from centralizing service item management and transportation.
  • It describes how any size healthcare organization can take steps today to gain control over this area of tremendous complexity and cost.
  •  Download White Paper


  • Mercy/ROi has one of America‚Äôs most complete and sophisticated health system logistics operations. Take a tour with their Director of Logistics, Mr. Erik Lawson, as he explains Mercy's approach to a fully-integrated healthcare transportation solution.

    Duration: 5:16

Educational Tools

ROI Tool

  • Download this detailed Excel® ROI tool to help you assess the impact of insourcing your logistics operations. Simulations that use your company's own numbers will help drive internal buy-in!
  •  Download ROI Tool

Online Calculator

  • Try out an interactive Service Consolidation Calculator to help you compare the bottom-line effects of bringing different logistics services in-house instead of outsourcing them.
  •  Start Calculating

Free Logistics Coaching

  • Get personalized, one-on-one time with a TECSYS logistics expert! Expert coaching can really help expose hidden costs, get your logistics expenses under control, and give you fulfillment at work.
  •  Sign Up Now!

Webinar Replays

Research Insights on Healthcare Logistics


Duration: 38:03

Topics Covered

  • What is the true cost of not managing your logistics?
  • How does logistics affect patient outcomes?
  • What is the biggest cause of inefficiency in your logistics operation?
  • What are the emerging trends in healthcare logistics?
  • What is the new standard for healthcare logistics?


  • Bill Denbigh, Director of Logistics, TECSYS

In-House vs. Outsourced Logistics


Duration: 36:00

Topics Covered

  • How do you evaluate the cost of outsourcing your logistics services?
  • Which logistics services are good candidates for insourcing or outsourcing?
  • How do you calculate ROI in the insource versus outsource decision?


  • Bill Denbigh, Director of Logistics, TECSYS

How to Become a World-Class Courier


Duration: 34:19

Topics Covered

  • Why pursue world-class healthcare logistics?
  • How can the lessons of Mercy and Intermountain help smaller, less complex systems?
  • Where and how do you start?
  • Where did Mercy and Intermountain find the ROI?


  • Erik Lawson, Director of Transportation Services, Mercy Health
  • Matt Jensen, Business Applications Manager, Intermountain Healthcare


  • Bill Denbigh, Director of Logistics, TECSYS

Learn from Top-performing Health Systems