Technical Services

TECSYS Technical Services provide training and consulting services for all supply chain management solutions. We ensure the successful software implementation of TECSYS products through the utilization of a strong project management methodology. Our consultants apply a focused look into each functional area of your operations, delivering results that drive your business.

Data Conversion

Moving to new systems doesn't have to mean losing your historical data. Our Import Wizard and analysts can help you migrate legacy information to your new database.

Conversion of the data that has been accumulated in your legacy systems is an important element that is often overlooked as a minor event in the transition to new systems. TECSYS has been helping companies from a diverse number of software and hardware platforms migrate to our systems for over 20 years. We have the technical skills to pull data from your older generation systems and format it to the new specifications.

Assessments and decisions on what data to convert, as well as what new fields of information are needed for your new system are all elements of consideration when transitioning your system.

Professional Assistance

• Data Conversion is made easy by our Import Wizard which maps your files to our database
• We can teach you to use the Import Wizard or we can be contracted to handle this element of transition
• Complete testing until you are satisfied with the quality of the import files
• To accommodate all budgets and timelines, manual and automatic conversions using the Import Wizard can be done

Network Design

Network design, operating system setup and system administration has grown increasingly complex. We help design and support your network for maximum uptime.

Our TECSYS Technical Services Team is a seasoned team of certified technicians who can assist with a variety of network and system-related issues. Whether you need your network configured or your back-up files restored, TECSYS is the team of professionals that can be the technological backbone of your operation, leaving you free to focus on the other elements of your business.

With the fast-paced changes that occur everyday in this new economy, we are your up-to-date source of the latest applications and system administration. TECSYS handles everything from configuring your email, system and Internet security to helping you forecast your hardware needs.

Out-Sourced System Administration and Consulting

• Hardware and software configuration, testing and training
• PC and Network Support (LAN, WAN, VPN and server configuration)
• Disaster Recovery as well as proactive strategic planning and rehearsal
• Routine maintenance operations and verification of optimal system performance
• Firewall installations
• Operating Systems — Set-up and Configuration

Web Design

While many people can help with graphic Web design, our specialty is bringing catalogs to life on the Internet. We help you integrate and innovate your marketing programs.

An important aspect to offering TECSYS e-Commerce to your customers is the design of your Web site. The design and reflection of your corporate image is an integral feature of your Web site — not only is it a sales tool and engine, but another marketing medium. With all the other Web sites to choose from, you want to ensure that yours is an accurate design reflection of your flyers, brochures and company image.

Our talented and creative Design Team partners with you so that each page of your Web site is consistent and reflective of your corporate look and feel. We specialize in catalog publishing on the Internet and managing the awesome task of translating print to Web.

Your Catalog on the Web

• Consistent integration between your print and Internet publishing
• Creative design consulting and corporate image enhancement are available
• Personalized and tailored templates for your Web site can be created in-house or by our Design Team to use with TECSYS e-Commerce
• Assistance with the creation of graphics and images that are consistent with your layout and design is available