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Why You Need A No-Coding Order Management System

This is an archived post from OrderDynamics, now Tecsys retail division.
Why You Need A No-Coding Order Management System No-coding order management systems are the evolution of retailing tech. Bold statement? Yes. Needed reality? Yes. Here is why.

Platform Solution Challenges

Most OMS vendor systems in the mid-to-enterprise markets for retail are platform solutions. They stop at the platform layer. Platforms are code bases that provide a programming language and structure allowing developers to build order management solutions. They provide for a wide berth of options. They allow the system to be custom coded for each retailer. However, therein lies the problem. Since platform solutions are systems that need custom coding it leaves the retailer open to a series of challenges. These include: Coder needed every time a change is needed Compliance becomes the retailer’s problem and responsibility (PCI, GDPR, SOCII …) New features require coding (time, resources, money) System enhancements often require recoding Deep Quality Assurance is limited or missing altogether Guarantees on performance – typically missed Even easy business rule changes need a coder/consultant

Plain Vanilla – Out-of-the-Box

Implementing large new platform systems involve a serious irritation. It is an aggravating and lengthy project. Consequently, after deploying them, they often need a coder to architect and develop your ‘actual’ application. To address this, platform providers started including plain-vanilla versions. In this regard, a recent Forbes article about the virtues of no-coding retail backend solutions, Sahal Laher, Chief Digital Officer and CIO at Destination XL Group (DXL) commented: “We could buy SAP, for example, but no one uses vanilla SAP out of the box – everyone configures and customizes it,” Laher explained. Instead, DXL chose to go with no-coding options. In place of custom coding Laher states that “instead, we are avoiding costly, time-consuming customization.” Laher expanded further that, “using a no-code platform, app development is faster and more agile. Months turn into weeks, weeks turn into days. Quick and iterative approach gives us a strategic advantage over the traditional waterfall methodology.” All told, despite the best of intentions, plain vanilla out-of-the-box solutions just do not work in practice.

Full No-Coding Order Management System

Retailers need systems that are easy, fast to configure, and easy to operate. However, simple systems won’t do the trick, either. It has to be easy, fast to configure, and functionally deep. Retail is among the fastest-paced industries. There is no time to involve bringing in coders every time you need a change. Change happens continually! If you had to bring in a coder every time your business requirements shifted, that person would be with you permanently. Not a good option at a time when cost-cutting is always top of mind. Moreover, retail’s growing need and fast pace of change point to the need for easy, no-coding order management. Although not the norm, this cloud-based technology is becoming a standard request by more and more retailers. These systems let administrators make changes within minutes. This could take weeks to accomplish. It also means retailers get the full advantage of new features, upgrades and updates – immediately. No need to bring in the consultants. No need for extra programming to take advantage of the new features. Evaluating a new omni-channel retailing solution? Make sure you are thinking no-coding order management as a core part of your system. Custom coded systems may seem attractive on the surface. But dig a little deeper, and you will find that in the long run, they will cost you added time, aggravation and money. Not an ideal combination. To read more about the options of no-coding systems, read "Hard-coded OMS: Option or a Let-Down?" Also, highly associated with no-coding is the concept of a true out-of-the-box solution. If you are in the market for such a system, seriously consider no-coding order management system like OrderDynamics' technology. To learn more about our no-coding advanced distributed order management, click here. Author: Charles Dimov is VP of Marketing at OrderDynamics. Charles has 21+ years experience in Marketing, Sales and Management across various IT and Technology businesses. Previous roles include Chief of Staff, Director Product Marketing, and Director Sales. Charles has held roles in brand name firms like IBM, Ericsson, HP, ADP, and OrderDynamics.      
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