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Steven Berkovitz

Posts, Retail Order Management

The Rise and Staying Power of Curbside Pickup

Please enjoy this republication of a RETHINK Retail article. With physical retail shopping on ice and comfort levels with in-store browsing likely to take some time to thaw, stores are jury-rigging alternative fulfillment channels that leverage their physical locations and personnel to offer social distant-friendly and contactless in-store and curbside pickup. Current makeshift operations were…

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Posts, Retail Order Management

The Rise Of Omnichannel: Critical Benchmarks For ‘Click-And-Collect’ Success

Consumer demand for a multichannel shopping experience continues to mount. The ability to leverage physical stores through BOPIS (buy online, pick up in-store) can be a crucial advantage in this regard. Business owners are rushing to adapt to evolving consumer expectations, and BOPIS is one of the primary channels that modern consumers expect, leaving retailers to carve out best practices.

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Posts, Retail Order Management

Quiz! Do You Have the Right Distributed Order Management Solution?

Many retailers, 3PLs and distributors are still not entirely clear on what qualifies as a distributed order management system (DOM). Additionally, there is confusion about how or why to use them. Distributed order management is the key part of making a customer’s shopping journey seamless, easy and natural. Selecting the right DOM solution is going…

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