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What Exactly is Retail Order Consolidation?

Retail Order Consolidation is the ability to bring together all the merchandise of an online order with multiple products into one single shippable package. Bringing the complete multi-product order into one single package to be shipped means saving on packaging, delivery, and is what most customers expect when placing an order. What? ... How difficult…

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Posts, Retail Order Management

What Exactly Is A Split Payment in Retail?

Omnichannel retail evolves almost on a daily basis. But it has to because customers are more and more demanding. For a long time, omnichannel retail meant to buy from anywhere, and fulfill from anywhere. But has another component now been added? Should 'pay in any way' be added to our definition? What are Split Payments?…

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Posts, Retail Order Management

Omnichannel Retail ROI – Does it Exist?

Omnichannel Retail ROI has been a highly elusive topic. Sure omnichannel retail is critical to a retailer’s competitive edge. We have all espoused this enough to know that it must be true... right? It might be a competitive edge, but does it pay? It is important to your brand, and to cater to your customer’s…

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Posts, Retail Order Management

Retail Returns Best Practices

There is no doubt about it. To most retailers ‘returns’ is like any number of four letter words in the foul language category. However, there are a number of retail returns best practices that retailers can use to make the process smoother, and to even put a silver lining on it. After all, following a…

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Posts, Retail Order Management

E-Commerce and Physical Stores: How Do They Stack Up?

Can one retail channel truly exist without the other in today’s omnichannel world? With traditional e-commerce giants like Amazon making the move to open brick-and-mortar locations, the trend towards an omnichannel retail experience is undeniable. Both digital and physical stores continue to play important, if not always equal, roles in the shopping journey of modern…

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Posts, Retail Order Management

Omnichannel Order Management: What Exactly is it?

Editor’s Note: This post was originally published in July 2016 and has been updated for freshness, accuracy, and comprehensiveness. Omnichannel Order Management – what is it in the context of ‘The Age of the Customer’? Even though we are in ‘The Age of the Customer’ we still see and hear of retailers not providing the…

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