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Retail Order Management

Posts, Retail Order Management

Omnichannel Order Management: What Exactly is it?

Editor’s Note: This post was originally published in July 2016 and has been updated for freshness, accuracy, and comprehensiveness. Omnichannel Order Management – what is it in the context of ‘The Age of the Customer’? Even though we are in ‘The Age of the Customer’ we still see and hear of retailers not providing the…

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Posts, Retail Order Management

11 Reasons for In-Store Pick Up

In-Store Pick Up is the core service of omnichannel retail. It is the main reason businesses buy retail order management systems. What follows are the top 11 reasons why your operation needs pick up in-store, too. Whether you call it click and collect, grab & go, or buy online pick up in-store (BOPIS) – this…

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Posts, Retail Order Management

What Exactly is Dynamic Inventory Visibility?

Dynamic inventory visibility is a view of stock levels that can change contingent on certain criteria. These criteria can range from geographic boundaries to promotional timings, among others. In the case of geography, users can configure specific regions or groups. Then they can apply specific stock thresholds to those virtual groupings. Dynamic Inventory Visibility in…

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Posts, Retail Order Management

Should You Use A Retail Ship-from-Store Strategy To Fulfill Online Orders?

Should online orders be fulfilled using a retail ship-from-store strategy or rather from fulfillment centers? That’s a very serious question facing retailers driving omnichannel today. There are good reasons for both fulfillment methods. Yet one better leverages a retailers’ full resource base. It’s NOT – “All or Nothing!” Too many people take extreme positions on…

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Posts, Retail Order Management

6 Retail Click and Collect Services Customers Demand

Shoppers can be fickle about the retail click and collect services they want. Of course, it all started with the desire and ease of researching and buying online. Starting with a multi-channel approach meant putting up an online ecommerce site. It supplemented your bricks and mortar presence. However, that was not good enough. All brand…

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Posts, Retail Order Management

Omnichannel Retail vs eCommerce Pureplay

Bain & Company published a powerful newsletter articulating “The Power of Omnichannel Stores.” The research did an excellent job of highlighting the changes gripping the modern retail world. It highlights the importance of omnichannel retail, the growth of eCommerce, and compares the irony of the cross-pollination of these two trends. Ultimately the Bain & Company research,…

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