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Returns-Management-Can-Be-ManageableAsk anyone in your warehouse how well they like to handle returns, and you’ll likely hear a sigh or groan in response. That’s because the returns management process, with its time and space requirements and excess inventory management, is a sizeable hassle for most distributors. Returns are not a tidy process to manage the way regular inbound and outbound activities are. Sometimes items are broken or in a box with other unrelated SKUs. Sometimes they’re out of stock or no longer sold, meaning there may be a subsequent return to a vendor. There’s also extra processing required to determine what to do with unusable products, like dispose of it or request a vendor return material authorization (RMA). The list goes on. The only thing predictable about returns is that they’re unpredictable. That said, there are ways to make life easier on the returns front. But first, let’s look at how this return management process typically works.

 

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5 Ways to Start Cutting Supply Chain Costs


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