We’ve been thinking about you lately. The uncertainty that COVID-19 has imposed upon our businesses, families and communities is unprecedented. At Tecsys, we share your concerns and are committed to helping you through this challenging time.
Like other companies, we have instituted work from home policies and limited non-essential travel for our field staff. Our team is outfitted with excellent collaborative tools and technology, so this change in operations will not impact accessibility to the company’s resources or expertise.
Your Tecsys software remains our priority, and we are confident in our capacity to support your operations. Tecsys’ global network of customers is supported by a robust team of experts around the world. Our customer care team is equipped to work remotely and continue to provide 24/7 support.
Your Tecsys supply chain platform is designed to accommodate massive supply and demand volatility; it is adaptable, scalable and reliable. In even these exceptional times, we want you to know that your supply chain software was built to handle the disruptions you are facing.
We work with the world’s foremost external service providers featuring class-leading redundancy and resiliency SLAs. We anticipate no interruption to these services. Our team will continue to work with our partners to maintain service levels.
We understand that these are uncharted waters, and you may have questions. If you want to connect with us, we’re here. We remain committed maintaining open lines of communication and equipping you with guidance and expertise to weather this storm. We recognize the gravity of this disruption, both to your business and your global community. No matter how this situation develops, we will be here to support your supply chain operations
Stay healthy. Stay safe.
Thank you for being a valued customer,
President and CEO
1 Place Alexis Nihon
Montreal, QC H3Z 3B8
Phone: 800 922 8649
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