Why TECSYS Cloud Services?

Cloud solutions are becoming the option of choice for companies who invest in supply chain management systems. Here's why:

  • No need to monitor and maintain hardware (servers, routers, storage, etc.)
  • No need to tweak, tune or monitor software performance
  • No need to monitor and maintain network and data security
  • No need to monitor and maintain a disaster recovery system
  • No need to hire, train, and retain IT staff (DBA, System and Network Admins, etc.)
  • Ability to focus on core business without the above expenses and distractions

TECSYS Cloud Services is a dedicated customer-focused team whose sole purpose is to monitor and maintain your IT infrastructure in order to keep your businesses running at full capacity. As a TECSYS customer, Cloud Solutions are a logical choice for you, and leveraging our knowledge and experience makes good business sense because:

  • We developed the software you're running your business with, so we know how to maintain it, support it, and make it grow with you;
  • We have a diverse, certified technical staff who know, and can support, our application's IT infrastructure;
  • You benefit from 24/7/365 monitoring and managed services;
  • Your investment is safe using our secure virtual private cloud deployment model;
  • Using TECSYS as your Disaster Recovery option provides business continuity;
  • Supply chain management is our business, so we speak your language.

TECSYS Cloud Services in a Nutshell

Our cloud services include:

  • Availability — Resilient architecture, back-up and recovery services to ensure system is accessible 24/7.
  • Security — Encryption and firewall protection to ensure data is safe and confidential.
  • Accountability — Reporting and change management procedures to keep you constantly informed.
  • Scalability — Proactive performance monitoring to signal if/when resource allocation is necessary.
  • Value — Shared hardware and network infrastructure to reduce costs.

To learn more about using TECSYS Cloud Services, download the Cloud Experience brochure (PDF, 412KB) or email us at cloud.services@tecsys.com.


Secure Client Portals

TECSYS secure client portals

CUSTOMER CARE

Enterprise Supply Chain (ESC) Group clients can request product support, access invoices and call history, search FAQ databases, review product alerts, and download documentation.

CLIENT CARE

SMB Group clients can request product support, access statements and account information, and view orders and quotes.