A Clinically Integrated Supply Chain in Perioperative Services at Mercy
with Tecsys' Healthcare Supply Chain Management, built on Tecsys Elite™

reduction in OR turnover
reduction in serious reportable events
expected cost savings over four years
Customer: Mercy
Industry: Healthcare
Scope: Mercy needed a comprehensive assessment of perioperative performance and a plan to maintain the viability of this critical service line.
Tecsys solutions: Tecsys Elite, Healthcare supply chain management
A Holistic, Integrated Healthcare Supply Chain
Yes, the healthcare supply chain today is costly and wasteful, but it also presents a significant opportunity for improvement and savings. Hospitals can only cut so much when it comes to their largest area of expense – labor – before negatively impacting patient care. On the other hand, improvements to their second largest expense category – supply chain operations – can not only cut costs, but also enhance patient care by improving the accuracy and efficiency with which products and services are delivered.
What is the true cost of care?
The business of healthcare is changing and Mercy recognized it needed to be ahead of the changes on the horizon. Reimbursement shifts are becoming a part of their business management reality and have required some in-depth analysis of their overall performance as 90% of their revenue comes from Patient Services.
42%
of revenue is generated by perioperative services in 259 operating rooms
$3.6M
The gap between accurate and inaccurate preference cards
38%
of items potentially picked because of over-ordering, shortages, overstocking, damaged goods, inventory hoarding and waste.
12 months
The time of manual revision
The results
Through their work on the perioperative transformation of people, process and technology, Mercy anticipates that it will save between $11M to $13M over the next four years, while at the same time driving higher quality care and improved patient safety.
I believe the future of healthcare will need this type of collaboration across all departments. If I were to talk to CEOs across the country, I would encourage the development of cross-functional teams like our integrated performance solutions
- Betty Jo Rocchio, MS, RN, CRNA, CENP, Senior Vice President and Chief Nursing Officer, Mercy