Cleveland Brothers Delivers 500 Orders Per Day with 40% Fewer People Using Tecsys WMS
fill rate
decrease in labor cost
order accuracy
Customer: Cleveland Brothers
Industry: Heavy Equipment, Service Parts
Location: Pennsylvania, United States
Scope: Parts distribution operations at an 85,000-square-foot central warehouse, moving from paper-based processes to automated RF-directed workflows
Tecsys solutions: Warehouse Management System (WMS), built on Tecsys Elite™
Integrated with: Caterpillar’s Dealer Business System (DBS) and a warehouse control system
Scaling parts distribution after rapid growth
Founded in 1948, Cleveland Brothers is one of the largest Caterpillar® dealers, serving Pennsylvania and parts of West Virginia and Maryland from 25 locations. After two acquisitions more than doubled its size, the company needed a warehouse management system that could handle 170,000 inventory items and 500 orders a day.
The result: within months of deploying Tecsys WMS, Cleveland Brothers went paperless, reached a 99.98% fill rate and handled 20% more inventory with 40% fewer people.