The challenge
Werner Electric Supply’s distribution center holds some 28,000 items in inventory, with 30% of its customers are contractors, 30% industrial and 20% MROs. Having a warehouse operation that delivers valueadded services and order fulfillment cycle in less than 24 hours in a fierce competitive landscape is a major challenge.
As a wholesale electrical distributor, we are focused on the customer. We try to add value to products delivered to small customers or large customers. In our industry, competitors, most of the times, are selling the same products or comparable ones, so there is no competitive advantages with just selling products. What we really strive in our operation is to extend unique services that will put us ahead of our competitors
— Kyle Arndt, Value-Add Engineer at Werner Electric Supply
