Tecsys named a challenger in the 2026 Gartner® Magic Quadrant™ for warehouse management systems

Access report

Roche Cuts Laboratory Inventory Count Time by 84%

with Tecsys Elite™, a model built for global scale 

 

Roche_Logo_white

0%+

of Roche product orders placed through the system within six months at Regionshospitalet Horsens

0%

reduction in time spent on physical counts at Regionshospitalet Horsens

0,500

6,500 daily tests supported by the biochemical department at Regionshospitalet Horsens

Customer: Roche Diagnostics, a division of global healthcare company Roche
Industry: Pharmaceuticals and diagnostics manufacturing 
Location: Global rollout; featured implementation in Denmark
Scope: Roche Diagnostics is rolling out a standardized inventory approach across its core laboratory network in more than 50 countries 
Tecsys solutions: Tecsys Elite
Roche solution: navify® Inventory, powered by Tecsys Elite  
Integrated with: Roche SAP backend

Customer: Roche Diagnostics
Industry: In vitro diagnostics / life sciences 
Location: Global; example site in Denmark 
Scope: Roche Diagnostics is rolling out its Roche navify Inventory solution across its core laboratory network in more than 50 countries, with a goal of reaching 1,000 installations over five years. The current version of the solution leverages Tecsys Elite for inventory management. At Regionshospitalet Horsens in Denmark, the biochemical department performs approximately 6,500 diagnostic tests daily, involving about 200 products handled by roughly 70 laboratory professionals.
Tecsys solutions: Tecsys Elite  
Integrated with: Roche SAP backend; Navify Inventory

Roche Logo

From 60 minutes to 10

At Regionshospitalet Horsens, a regional hospital in Denmark, Roche cut the time spent on physical inventory counts from about 60 minutes to 10. Tecsys Elite™ is now the technology foundation behind a standardized inventory approach Roche Diagnostics is scaling across more than 50 countries, with a goal of reaching 1,000 laboratory installations over five years.

1800x400_pharmaceutical research

The inventory blind spot behind modern diagnostics

Regionshospitalet Horsens’ biochemical department reflects the complexity of laboratory inventory management at scale. The department performs approximately 6,500 diagnostic tests daily on Roche’s cobas diagnostic test lines, involving about 200 products handled by roughly 70 laboratory professionals. 

Before implementation, manual processes sometimes made it difficult to assess precise inventory levels and replenishment needs. Limited space and the challenge of managing product numbers consistently sometimes meant staff used older stock items. Regular order adjustments and occasional extra replenishments added work to an already demanding environment. 

How Roche automated lab inventory control 

Roche selected Tecsys Elite as the technology foundation for navify Inventory, part of Roche’s navify portfolio of digital solutions. The cloud-based platform automates the inventory lifecycle for laboratory reagents and consumables, from visibility into what is on hand to consumption tracking and replenishment.

Tecsys Elite integrates with Roche’s SAP backend, connecting laboratory inventory activity with the broader enterprise environment. 

Instead of relying on staff to continually monitor supplies and initiate replenishment manually, laboratories gain a more automated workflow supported by centralized, real-time visibility, user tracking and automated replenishment.

The transformation included:

Real-time inventory visibility

Laboratory teams gain a clear view of inventory levels, requirements and product availability.

Automated replenishment

The system monitors inventory activity and triggers reorder actions, reducing manual intervention.

Connected SAP workflows

Integration with Roche’s SAP backend supports a consistent inventory lifecycle across reagents and consumables.

Standardized ordering and expiry management

At Regionshospitalet Horsens, ordering was standardized, manual supply checks were eliminated and expiry management improved.

technitian scanning a document at Roche

Turning manual counts into controlled workflows

Within the first six months after deployment at Regionshospitalet Horsens, more than 98% of Roche product orders were placed through the system. Ordering was standardized, manual checks on supply availability were eliminated and physical counts dropped from about 60 minutes to 10 minutes. 

The department also reported smaller delivery batch sizes, lower packaging waste, improved control over Roche and non-Roche supplies and better expiry management.

Lab technician using advanced medical equipment

Before and after

copies-d

Before

  • Manual physical counts took about 60 minutes
  • Manual processes sometimes made precise inventory levels difficult to assess
  • Limited space and product-number complexity created inventory-management challenges
  • Regular order adjustments and occasional extra replenishments added work
  • Manual supply availability checks were required
vials-d

After

  • Physical counts were reduced to 10 minutes 
  • Real-time visibility supported a clearer view of inventory levels, requirements and product availability 
  • Standardized workflows improved control over Roche and non-Roche supplies 
  • Automated replenishment reduced manual intervention 
  • Standardized ordering eliminated manual checks on supply availability 

 

Medical lab scientist at work

Operational impact

Individual laboratory implementations can be completed in just a few days, supporting Roche’s rollout across more than 50 countries.

Labor efficiency

Physical inventory count time fell by 84%, reducing the manual work required for routine inventory management

Ordering control

More than 98% of Roche product orders were placed through the system within six months, replacing manual checks on supply availability with a standardized ordering process

Inventory visibility

Laboratory teams gained a clearer view of inventory levels, requirements and product availability across Roche and non-Roche supplies

Consumables control

Smaller delivery batch sizes, lower packaging waste and improved expiry management helped strengthen control over consumables

Turning manual counts into controlled workflows

At Regionshospitalet Horsens, the solution reduced manual work and simplified daily inventory activity within the first six months after deployment. 

More than 98% of Roche product orders were placed through the system. Ordering was standardized, manual checks were eliminated and physical counts dropped from about 60 minutes to 10 minutes. The department also reported smaller delivery batch sizes, lower packaging waste, improved control over Roche and non-Roche supplies and better expiry management.

Operational impact:

Physical counts reduced from 60 minutes to 10 minutes

An 84% reduction in time spent counting inventory.

More than 98% of Roche product orders placed through the system

A standardized ordering process replaced manual supply checks.

Improved control over consumables

The department gained stronger control over supplies from Roche and other vendors.

Reduced manual work

Automation simplified routine inventory activity and improved workflow efficiency.

Warehouse Worker checking information on computer

Built for laboratory inventory at global scale 

Tecsys Elite gives Roche a scalable inventory platform for complex laboratory environments. By connecting real-time visibility, SAP-integrated replenishment and automated workflows, Tecsys powers reliable inventory execution across a global diagnostics network.

For laboratory teams, that means less manual work and stronger control over the products that keep diagnostic workflows moving. For Roche, it means a secure, cloud-based inventory foundation built to scale across countries, sites and laboratory partners. 

Scale laboratory inventory control with Tecsys Elite

Tecsys Elite gives Roche a scalable inventory platform for complex laboratory environments. By connecting real-time visibility, SAP-integrated replenishment and automated workflows, Tecsys powers reliable inventory execution across a global diagnostics network.

For laboratory teams, that means less manual work and stronger control over the products that keep diagnostic workflows moving. For Roche, it means a secure, cloud-based inventory foundation built to scale across countries, sites and laboratory partners. 

 

modern laboratory setting