Discover why world-class retail fulfilment operations run on Tecsys
Empower your organisation with Tecsys' OrderDynamics®, retail's leading end-to-end fulfilment solution for omnichannel commerce.
Drive distributed order management
Configure, manage and execute complex order routing processes effectively and efficiently through advanced order orchestration functionality
Achieve inventory visibility
Unify disparate inventory pools across channels for real-time, enterprise-wide stock visibility and optimised available-to-promise inventory
Improve customer service
Enhance the customer experience with flexible order management and multiple appeasement options
Customise your e-commerce ecosystem
Expand your e-commerce ecosystem with open APIs to integrate order management and sell across multiple channels
Execute store fulfilment
Enable store associates to easily fulfill BOPIS and BOPAC orders via a user-friendly, web-accessible interface
Rapidly scale your order fulfilment
OrderDynamics® helps you meet the demands of peak e-commerce usage while maintaining cost control.
-
Scale your operations with an order management system that was born in the cloud
-
Gain industry-leading reliability powered by Microsoft Azure
-
Fulfil every order, even under peak conditions
Faster, flexible returns
The OrderDynamics® returns management module streamlines the entire return process.
-
Reduce return fraud through customer management tools
-
Decrease returns processing time
-
Quickly restock returned items to increase sales
Optimise order fulfilment for greater efficiency and cost savings
Streamline your order fulfilment process with intelligent routing and flexible configuration to enhance efficiency and reduce costs.
-
Optimise inventory location based on prioritised business rules with intelligent order routing
-
Enable store-to-store shipping with drop-ship options to lower logistics expenses
-
Reduce out-of-stock situations with inventory from multiple fulfilment nodes
-
Adapt fulfilment processes to meet evolving customer expectations
Drive order profitability by reducing multiple shipments per order
OrderDynamics® empowers you with the ability to route items located in different fulfilment locations to be consolidated into one shipment.
-
Set shipment parameters easily with configurable routing rules
-
Enhance the customer experience with a convenient delivery experience
-
Reduce delivery miles with a more sustainable shipping option
Solve e-commerce payment and refund complexity
OrderDynamics® seamlessly accommodates the needs of retailers operating in multiple countries and also offers advanced payment and refund options.
-
Accelerate geographic expansion with a borderless commerce platform
-
Ensure compliance with a robust tax calculation engine
-
Provide customers payment flexibility with split payment functionality
Take your e-commerce headless
OrderDynamics® offers an industry-leading REST API package that supports a fully headless commerce architecture.
-
Build a customised omnichannel experience with more than 50 REST APIs in a sandbox environment
-
Fast-track time to market with standardised integrations to multiple retail systems
-
Offer true real-time inventory with instantaneous data transfer from inventory locations across your fulfilment network
.svg){kind=icon}
