Omni™ Order Management

 

Power your omnichannel retail fulfillment. Our order management system enables you to create seamless buying experiences, break down operational barriers and fulfill orders across a blend of channels.

Discover why world-class retail fulfillment operations run on Tecsys

 

Empower your organization with Omni™ OMS, an industry-leading, end-to-end retail fulfillment solution for omnichannel commerce.

Rapidly scale your order fulfillment on a cloud-native SaaS platform

Omni™ OMS is designed to help you meet the demands of peak e-commerce usage while maintaining cost control.

  • Scale your operations when you need it with an order management system that was born in the cloud.
  • Gain industry-leading reliability powered by Microsoft Azure platform.
  • Achieve high order volume performance, when every day is like Black Friday.
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Give your customers the returns flexibility they expect while protecting order margin

Omni OMS returns management module offers advanced functionality to streamline the entire return process. 

  • Reduce returns fraud through customer management tools. 
  • Decrease returns processing time to drive customer satisfaction. 
  • Quickly reshelve returned items to accelerate resale.
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Trusted by retail leaders

Optimize order fulfillment and drive efficiency and cost savings

Intelligent order routing uses prioritized business rules to choose the best inventory location to fulfill orders.

  • Configure the software easily with drop-down options or logic, no coding required.
  • Reduce out-of-stocks by sourcing inventory from multiple fulfillment nodes.
  • Adjust fulfillment processes to keep up with evolving customer expectations.
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Drive order profitability by reducing multiple shipments per order

Omni™ OMS empowers you the ability to route items located in different fulfillment locations to be consolidated into one shipment.

  • Set shipment parameters easily with configurable routing rules.
  • Enhance the customer experience with a convenient delivery experience.
  • Reduce delivery miles with a more sustainable shipping option.
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Solve e-commerce payment and refund complexity

Omni OMS seamlessly accommodates the needs of retailers operating in multiple countries and also offers advanced payment and refund options.

  • Accelerate geographic expansion with a borderless commerce platform.
  • Ensure compliance with a robust tax calculation engine.
  • Provide customers payment flexibility with split payment functionality.
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Learn how to make your supply chain work for you

 

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Grow from good to great with Tecsys

This implementation will enable us to stay at the forefront of omnichannel retail for years to come. Having solid and reliable partners like OSF Commerce and Tecsys ensures that we are able to provide our shoppers with exceptional experiences regardless of how they choose to shop with us.

- Richard Sejean, Director of E-commerce, Browns Shoes

Ready to get started on your journey to supply chain greatness?

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Supply Chain Brief