Discover why world-class retailers run on Tecsys
Drive distributed order management
Achieve inventory visibility
Unify disparate inventory pools across multiple channels to provide a single enterprise view of stock in real time, optimizing available-to-promise inventory while providing your customers with the confidence that what they order will be delivered or available in-store.
Execute store fulfillment
With an intuitive interface and accessibility from any device, the Retail Order Management store fulfillment module easily enables store associates to fulfill and deliver buy online, pickup in-store (BOPIS) and curbside pickup (BOPAC) orders.
Deliver customer service
Exceed your customers’ expectations with maximum flexibility to create, cancel or edit existing orders. Also offer multiple appeasement options including price matching, credits and adjustments.
Enable micro-fulfillment
Take store fulfillment to the next level. Advanced “store-as-warehouse” functionality provides in-store pick and pack workflows that streamline the fulfillment process and deliver speed, efficiency and cost savings.
Customize your e-commerce ecosystem
Scale and expand your e-commerce fulfillment ecosystem with open APIs to build towards a headless commerce model. Integrate order management data and process quickly and seamlessly to sell on multiple channels.
The Elite™ platform
Built for real‑world complexity, our platform combines secure SaaS execution, low‑code adaptability and AI‑driven intelligence, helping organizations operate with visibility, agility and confidence when performance matters most.
Rapidly scale your order fulfillment on a cloud-native SaaS platform
Scale operations on demand with a cloud‑native order management system.
Gain industry‑leading reliability, powered by the Microsoft Azure platform.
High‑volume order performance, even under constant demand pressure.
Give your customers the returns flexibility they expect while protecting order margin
Reduce returns fraud with smarter customer and order controls.
Accelerate returns processing to improve customer satisfaction and retention.
Reshelve returned items quickly to accelerate resale.
Optimize order fulfillment and drive efficiency and cost savings
Configure the software easily with drop-down options or logic, no coding required.
Reduce out-of-stocks by sourcing inventory from multiple fulfillment nodes.
Adjust fulfillment processes to keep up with evolving customer expectations.
Drive order profitability by reducing multiple shipments
Set shipment parameters easily with configurable routing rules.
Enhance the customer experience with a convenient delivery experience.
Reduce delivery miles with a more sustainable shipping option.
Solve e-commerce complexity
Accelerate geographic expansion with a borderless commerce platform.
Ensure compliance with a robust tax calculation engine.
Provide customers payment flexibility with split payment functionality.
Take your e-commerce headless
Build a customized omnichannel experience using more than 50 REST APIs in a secure sandbox environment.
Fast-track time to market with standardized integrations to multiple retail systems.
Deliver real‑time inventory visibility across every location in your fulfillment network.
