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Privacy and security

Last updated June 25, 2025
This privacy policy for Tecsys Inc. and its North American affiliated companies, (“Tecsys”, "we", "us", or "our"), describes how and why we might collect, store, use and/or share ("process") your Personal Information when you use our services ("Services"), such as when you:

  • Visit our website at https://www.tecsys.com or engage with us via the website.
  • Engage with us in other related ways, including any sales, marketing, or events.
  • Contact us on social media.

“Personal Information” shall be understood and interpreted in accordance with Personal Information Protection and Electronic Documents Act (PIPEDA) and means any information relating to an identified or identifiable natural person. 

What information do we collect?

Tecsys can process information about you collected directly from you both offline and online, including when you create an account to access our products and Services or attend a Tecsys-sponsored event. Information about you may also be provided to Tecsys by selected third-party sources who may not have a direct relationship with you. 

Specific pieces of information about you that Tecsys may collect and process depending on your interaction with us, includes without limitation: 

  • Name and physical address, email addresses and telephone numbers; 
  • Demographic attributes, when tied to Personal Information that identifies you; 
  • Photographs that identify you and testimonials; 
  • Public information about your work and education history, including professional affiliations; 
  • Information you provide on your public social media profiles related to your professional and educational history, such as LinkedIn; 
  • Transactional data, including products and Services ordered, financial details and payment methods; 
  • Company data such as the name, size and location of the company you work for and your role within the company as well as publicly available company information and activity associated with company data; 
  • Data from surveys conducted by Tecsys or by third parties on behalf of Tecsys and publicly available information, such as social media posts; 
  • Unique IDs such as your mobile device identifier or cookie ID on your browser; 
  • IP address and information that may be derived from the IP address, such as geographic location; 
  • Information about a device you use, such as browser, device type, operating system, the presence or use of “apps”, screen resolution, and the preferred language; 
  • Certain location or geolocation information you provide directly or through automated means, if you choose to enable location-based services from your device; and Behavioral data of the internet-connected computer or device you use when interacting with the sites, such as advertisements clicked or viewed, sites and content areas, date and time of activities or the web search used to locate and navigate to a site. 

In order to enhance our ability to provide relevant marketing offers and Services to you and update our records, we may also obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers and from other third parties. This information includes, without limitation, mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs and custom profiles, for purposes of targeted advertising and event promotion.

We may also collect Personal Information through interactive features such as chatbots, which are used to enhance user experience, provide support, and improve our products and services.  

Why and how we process your Personal Information?

We may use Personal Information for the following business purposes: 

  • To communicate and respond to your requests and inquiries; 
  • To deliver functionality on our sites and for technical and functional management; 
  • To engage in transactions with customers, suppliers and business partners and to process orders for Tecsys products and Services; 
  • To analyze, develop, improve and optimize the use, function and performance of our sites and products and Services; 
  • To request feedback and to contact you about your use of our Services; 
  • To identify usage trends to better understand how our Services are being used so we can improve them; 
  • To manage the security and operation of our sites, facilities, and networks and systems; 
  • To comply with applicable laws and regulations and to operate our business; 
  • To market our products and Services or related products and Services, and to tailor our marketing and sales activities to you or your company’s interests; 
  • To provide select business-to-business Services to Tecsys customers using publicly available information about companies which may include Personal Information such as the name of a company’s CEO that is publicly available; 
  • To save or protect an individual's vital interest when, such as to prevent harm; and 
  • To improve the delivery of Services to the user including customer support and troubleshooting, process and usability improvements, and performance analysis.