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    Why You Need Both Gartner® Magic Quadrant™ and Critical Capabilities Reports to Choose Warehouse Management Software

    Posted by: Bill Denbigh | September 5, 2023

    Gartner® Magic Quadrant™ and Critical Capabilities

    In the world of warehouse management software (WMS), choosing the right solution can be a complex task. As a part of a selection team, it's crucial to have access to trusted research and analysis to make informed decisions. This is where the Gartner® Magic Quadrant™ and Critical Capabilities reports become indispensable. 

    So, what's the difference between these two valuable resources, and why should you use both the Gartner® Magic Quadrant™ and Critical Capabilities reports when selecting potential vendors of warehouse software? Let’s take a look. 

    Gartner® Magic Quadrant™ (MQ) Report 

    Imagine you're looking at a map of the best WMS vendors in the game. The Magic Quadrant™ report is your map. It breaks down the players into four groups: Leaders, Challengers, Visionaries and Niche Players. This categorization is based on two primary criteria: the ability to execute (e.g., overall viability, market responsiveness, customer experience, etc.) and completeness of vision (e.g., market understanding, marketing strategy, business model, etc.). 

    Using the MQ report, you can quickly identify which vendors have established a strong position in the market and who has the potential to shape the market's future. This report can provide you with valuable insights into vendor reputation, stability and strategic direction and who you feel is the right kind of fit as a partner for your project and organization. 

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    Gartner® Critical Capabilities (CC) Report 

    The Critical Capabilities report is your toolbox. It breaks down each WMS product feature-by-feature, focusing on specific functionality and performance, tailored to a particular use case when it comes to things like inventory management, order processing, warehouse optimization, data crunching, integration and more. 

    With the CC report, you're not just looking for "good" software; you're finding the one that fits your warehouse like a glove. It's all about matching your needs with the best-in-the-marketplace features. Some of the best WMS software out there might be a terrible fit you your operation, but the CC makes sure you are looking at the key features that are a match for your priorities. 

    Why You Should Use Both Reports 

    Why settle for just one report when you can have both? The Magic Quadrant™ provides a high-level view of the vendor landscape, allowing you to understand who the market leaders are and the strategic direction of the market. Meanwhile, the Critical Capabilities report dives into the specific features and functions of each product, helping you identify the WMS that best fits your operational needs. 

    For instance, suppose you are looking for a WMS that excels in data analytics and reporting capabilities may be something that offers a digital twin of your warehouse operation. The Critical Capabilities report can help you identify the vendors that excel in this area. You can then cross-reference this list with the Magic Quadrant™ to see which of these vendors are considered leaders or challengers and why you want to consider more than just leaders off the MQ in the market, thus ensuring you select a vendor that's both competent and strategically well positioned for your future growth. 

    For an operations or warehouse manager tasked with selecting a warehouse management software, using both the Gartner® Magic Quadrant™ and Critical Capabilities reports provides a holistic approach to vendor selection. It enables you to identify vendors that are both well positioned in the marketplace and aligned with your specific operational needs. In a rapidly evolving industry, having access to such trusted analysis and research is invaluable for making informed and future-proof decisions. 

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