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    Services

    In your journey to supply chain greatness, our seasoned professionals will be with you through each phase of your transformation. We provide the guidance you need for greatness.

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    Keeping your supply chain as effective as can be is a continuous journey

    Our customers are the bedrock of Tecsys. After you purchase our software, the Services team makes sure you are set in motion with a winning strategy.

    • Access to a wide range of proven expertise while designing out risk.

    • Achieve positive measurable results at the lowest possible cost.

    • Receive business performance you can count on all along the way.

    Feel confident you get the most out of your software investment

    The most knowledgeable, experienced people are going to actively engage with you and help improve your operations and strengthen your businesses.

    Implementation

    Our team helps you design, implement and successfully deploy your Tecsys supply chain solutions. This full range of project management services leverages time-tested implementation methodologies honed across hundreds of organizations.

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    Support Services

    We’re here to keep your supply chain operations running consistently and smoothly. If things go wrong, our comprehensive network of support resources is at the ready to help you overcome the unexpected and get you back on track.

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    System Enhancement

    Dig your heels in and define what you do differently to gain your competitive edge. Then let us do the work! You can get new functionality quickly and easily. Our flexible platform lets you blaze new trails with personalization and custom solution enhancements. You define and conceptualize — we build it and do the testing.

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    Cloud Services

    Protect your core business and mitigate risk with a top-tier cloud ecosystem architected with security, elasticity and redundancy in mind. Our cloud offering simplifies scaling for growth, so you can quickly and easily adjust your IT footprint as your business requires, fully optimized for the Tecsys environment.

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    Advisory Services

    We want to make sure you maximize the value Tecsys can deliver to your organization. Our Advisory Services are designed to optimize your supply chain operations through your Tecsys software. Our experts diagnose, analyze and baseline any lagging operational and business performance to define strategies that remedy performance gaps.

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    Our winning strategy

    To be successful, the best technologies in the world — like the best athletes — need a team around them and a tested strategy in order to execute.

    • Guidance and support throughout your supply chain journey.
    • Maximize the value of your software investment.
    • Ensure your goals are successfully met.
    Minimize Risk

    Leverage our supply chain experts with winning track records who are focused on your goals. With decades of experience on every project, success is not a stroke of luck, but a practiced and repeatable result. Our dedicated experts will help your project stay on time and on budget with our structured, repeatable processes.
    Maximize Potential

    Get up and running quickly with solutions personalized to your business, your team and even individuals. We’ll help you find your competitive edge and use it to keep your operations running at peak levels. Our readiness and adoption support plan will benefit your supply chain operations and business.
    Maintain Success

    We don’t “set it and forget it!” We engage you in a lifelong dialog, with access to a goldmine of online tools, customer care and onsite support that will help you map out and sustain your successful supply chain journey. Our “Customers for Life” philosophy is a compelling reason why more and more organizations choose us to help them run their business.

    Our Core Strengths

    The Services team leverages Tecsys’ strengths as a supply chain solution provider — expertise, methodology and tools. We are not unique in offering these three value pillars to our customers — our differentiation lies in the unique combinations and permutations that we have made from them to help you successfully map out your supply chain journey.

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    Expertise

    Our years of collaboration with leadership across industries gives us access to what it takes to achieve greatness. This means our strategies anticipate future roadblocks to supply chain transformation.

    • 30+ years in business.
    • 600+ customers installed.
    • 1,500+ sites implemented.
    • 20 years average experience/consultant.
    • 8.5 years average employee tenure.
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    Methodology

    Our approach begins with uncovering what is already working for our clients and equipping the latest developments in supply chain thinking and technology to move them into greatness.

    • Waterfall development.
    • Disciplined educational model.
    • Proven managed projects.
    • 400+ reference models.
    • WERC and SCOR logic and frameworks.
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    Tools

    A future free from errors and with increased profits is attainable. Business greatness can be achieved with the right tools and approach to transforming your supply chain.

    • Process model library.
    • Big data analytics.
    • Flexible cloud offering.
    • Proprietary integration middleware.
    • Real-time customer and project portal.