The Great Supply Chain Podcast


This podcast features discussions with supply chain leaders to understand what makes them tick, how they’re pushing the boundaries of the industry, challenging business norms, and reimagining the supply chain to equip their organizations for greatness.

The world of supply chain is anything but boring. Tecsys’ Adam Polka and Bill Denbigh shine a light on logistics and the remarkable people who drive it. With more than three decades in supply chain, Tecsys is considered a visionary in the industry. Listen in to our episodes below:

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Episode 5 Why is the Healthcare Supply Chain Actually Pretty Cool?

In this episode, we speak to Carrie Gorman about the power of supply chain collaboration and how integrating clinical, financial and supply chain knowledge together enables a health system to improve the efficiency, consistency and quality of patient care. 

Today, there are some hospitals where doctors are being asked to standardize; clinicians are engaged in inventory workflow design; purchasing is involved in data-driven and strategic decisions. CFOs are taking notice. But not all healthcare supply chains are working this way.

Our guest, Carrie Gorman, joins us on this episode of The Great Supply Chain Podcast to discuss how a health system’s supply chain should not only work operationally, but is keyed into factors like data, finance, outcomes and continuum of care.

As a healthcare account executive at Tecsys, Carrie focuses on how to wrestle with a healthy blend of legacy and modern systems, and how to eke out true inventory visibility.

Episode 4 Can We Prove Clinical Collaboration Improves Supply Chain Operations?

In this episode, we speak to Betty Jo Rocchio about how Mercy was able to achieve transformational results in its perioperative services department through cross-departmental collaborations. 

The clinically integrated supply chain is a complex collaboration between clinicians, logisticians and leadership that focuses on quality of care, reduction of waste and product availability. By engaging stakeholders across a health system, supply chain leadership is better positioned to address challenges in inventory visibility, supply usage and documentation and workflow inefficiencies. 

Our guest, Betty Jo Rocchio, discusses how Mercy employed a holistic strategy to improve productivity and simplify system efficiency, and the central role that supply chain optimization played in that journey.

Episode 3 How Do People, Process and Technology Combine for Success in the Warehouse?

In this episode, we explore how Thom Campbell and Capacity LLC are developing culture and technology in the warehouse that is helping them grow as an organization.

The logistics industry is faced with extraordinary internal challenges from labor shortages and churn, to intensifying SLAs and technology adoption. At the intersection of all these challenges are the actual people who do the groundwork. The inherent generational divides, language barriers and vibrant diversity within these teams can be bridged by the ‘lingua franca’ of warehousing.

Our guest, Thom Campbell, discusses how to use technology to strengthen culture, the value of an engaged team and the importance of rolling up your sleeves.

Thom Campbell is the chief strategy officer of Capacity LLC, a 3PL leader in order fulfillment, e-commerce and electronic data interchange (EDI).

Episode 2 Pragmatic AI in the Supply Chain: What's Real and What's Just Hype?

According to Gartner, boards of directors place analytics and AI as the No. 1 and No. 2 priority for game-changing technologies to emerge stronger from the COVID-19 crisis.

And if you’re anything like us, you are bombarded by articles and advertisements about AI… but it leaves actual supply chain folks asking what’s real, what’s noise and what do we need to be planning for?

Our guest, Vasco Kollokian, has spent the last decade working in enterprise software product management. He is responsible for building and executing Artificial Intelligence and Data Science solution strategies, and spends his days setting AI product vision and direction to solve real-world SCM business problems. In this episode, we explore some of those business problems and how AI can be applied today to tackle them.

Episode 1 What Evolving Customer Expectations Are Driving Brands and Retailers to Think Differently About Supply Chain?

Retail supply chain convergence will have a profound impact on logistics operations both up and down the supply chain. As retailers become brands (think Costco’s Kirkland brand accounting for 30% of annual revenues) and brands become retailers (think Nike bypassing traditional retail channels and expanding its DTC business), supply chain organizations are being forced into new paradigms that are built on customer expectations and brand value. So what does this mean for our supply chains?

Our guest, Guy Courtin, is a speaker, writer, analyst, and veteran retail supply chain expert. Currently serving as vice president and industry principal for retail at Tecsys, he has held leadership roles at 6 River Systems, Infor Retail and i2 Technologies (now Blue Yonder).

In this episode, we explore how evolving customer expectations are driving brands and retailers to think differently about supply chain.

Supply Chain Brief