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The Rise Of Omnichannel: Critical Benchmarks For ‘Click-And-Collect’ Success

Consumer demand for a multichannel shopping experience continues to mount. The ability to leverage physical stores through BOPIS (buy online, pick up in-store) can be a crucial advantage in this regard. Business owners are rushing to adapt to evolving consumer expectations, and BOPIS is one of the primary channels that modern consumers expect, leaving retailers to carve out best practices.

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Posts, Retail Order Management

Quiz! Do You Have the Right Distributed Order Management Solution?

Many retailers, 3PLs and distributors are still not entirely clear on what qualifies as a distributed order management system (DOM). Additionally, there is confusion about how or why to use them. Distributed order management is the key part of making a customer’s shopping journey seamless, easy and natural. Selecting the right DOM solution is going…

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Distribution Management, Posts, Supply Chain

Five Secrets to Supercharge Your Industrial Distribution

Industrial distributors have an absolute need to provide timely customer service, fulfill orders accurately and carry the right mix of inventory. If you can’t do this, your customers will go elsewhere. One of the key components to being more competitive is information technology. Not just choosing any technology—choosing the right information technology for your business.…

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Distribution Management, Posts, Supply Chain

Listening and Learning from Leaders in Supply Chain Management

Every customer’s journey is unique; and each organization builds a culture and strategy to support its journey. It was a privilege for my colleague Bill Denbigh and I to moderate a customer panel during the Tecsys User Conference this past September in Phoenix, Ariz. We heard stories around innovation and transformation, employee engagement, the challenges…

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Posts, Retail Order Management

What Exactly is Retail Order Consolidation?

Retail Order Consolidation is the ability to bring together all the merchandise of an online order with multiple products into one single shippable package. Bringing the complete multi-product order into one single package to be shipped means saving on packaging, delivery, and is what most customers expect when placing an order. What? ... How difficult…

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Distribution Management, Posts, Supply Chain

Are You Ready for a Modern Distribution Management Solution?

Transforming the way you run your business can be nerve-racking. I’ve heard expressions like, "installing a business software solution is comparable to open-heart surgery." What I take from that is, if that’s the case–how good is your surgeon? How confident do you feel about them? Have you done your research? Have you asked the right…

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